Shipping FAQ

Where do you ship to?

Euro-Sauna ships to all provinces within Canada.

 

Does Euro-Saunas ship internationally?

 Unfortunately at this time Euro-Sauna is only set up to ship online within Canada.

For international orders please contact us directly at info@euro-saunas.com
or Toll Free Phone: 1.888.999.3876

 

What company do you use to ship?

We ship all smaller products (accessories, sauna parts, etc.) with Canada Post.  For larger items like the saunas, we ship with a courier.  We currently use a variety amount of couriers in order to provide you with the best deal.

 

How can I track the status of my order?

With each order a conformation email will be sent with a tracking number through Canada Post Shipping.

 

How does Euro-Saunas determine the shipping cost?

Shipping is determined by the weight and dimensions of the product. These rates are set by Canada Post or the courier company used.

 

Will you charge sales tax on my order?

 Yes, we charge sales tax on orders, based on the destination of the order, in accordance with Federal and Provincial tax laws.

 

What methods of payment does Euro-Sauna accept?

 Euro-Sauna uses Paypal for all payments, Visa, Mastercard, Discover Card, and American Express are all accepted.

 

How do I know my online order is safe?

Euro-Saunas ensures your safety by using Paypal.